Effective Date: 03 March 2021

Welcome to the Stockport Pain Management Service website.

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Stockport NHS Foundation Trust's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term 'Stockport Pain Management Service', ‘Stockport NHS Foundation Trust’, 'us' or 'we' refers to the owner of the website whose registered office is Stepping Hill Hospital, Poplar Grove, Stockport. The term 'you' refers to any user or viewer of our website.

This website was created using Square Space. Please visit https://www.squarespace.com/terms-of-service for important information about your legal rights. When you use Squarespace, you are agreeing to these terms.

The use of this website is subject to the following terms of use:

The content of the pages of this website is intended for your information and use only. It is subject to change without notice.

 Cookies

Cookies are small pieces of text sent to your browser when you visit a site. They serve a variety of functions, like enabling us to remember certain information you provide to us as you navigate between pages and use our services. This website uses cookies to monitor and evaluate browsing preferences and usage of our website including online Pain Management Programme (also known as the ePMP) and resources. If you do allow cookies to be used, the following personal information may be stored by us as well as by the platform provider SquareSpace.

Performance And Analytics. Cookies help us analyze how services are being accessed and used, and enables us to track performance of the services. For example, we use cookies to determine if you viewed a page or opened a resource. This can help us provide you with information that you find interesting or useful.

Third Parties. Third Party Services may use cookies to help you sign into their services from our services. For example, some of the videos on our website are sourced or located from https://www.YouTube.com. Any such third party cookie usage is governed by the policy of the third party placing the cookie.

Squarespace partners with third party publishers, advertising networks and service providers to manage ads on other sites. Third party partners may set cookies on your device or browser to gather information about your activities on the website and/or services and other sites you visit, in order to provide you with Squarespace ads. For example, if you visit Squarespace and also use a social media platform, you may see a Squarespace ad in your social media newsfeed or timeline.

For further information about how SquareSpace collects, stores and uses your information, please visit https://www.squarespace.com/cookie-policy

We may update this Cookie Policy from time to time. When we make changes, we’ll update the “Effective Date” at the top of the Cookie Policy and post it on our sites. We encourage you to check back periodically to review this Cookie Policy for any changes since your last visit.

Website Content

We aim to provide you with the best information we can to support your needs as a visitor, pain patient or healthcare professional. We will work to ensure that the website provides up to date, accurate and timely information. However, neither we nor any third parties can provide warranty or guarantee as to the website’s accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any specific or particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is at your own judgement and risk.  It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.  If you have any questions or concerns about your ability to use the information or activities provided on this website, please first consult your healthcare professional, GP or Stockport Pain Management Service, otherwise we shall not be liable.

 This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the presentations, handouts, tasks and exercises, design, layout, look, appearance and graphics. Reproduction is prohibited other than for personal use and is in accordance with the copyright notice, which forms part of these terms and conditions. All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time, this website may also include links to other websites. These links are provided for your convenience, to provide further information or as part of the ePMP.  They do not signify that we endorse the website(s) and we have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Effective Date: 03 March 2021

Welcome to the Stockport Pain Management Service website.

Stockport Pain Management Service (“ePMP”, “we”, “us” or “our”) respects your privacy and is committed to helping you understand and protect your privacy decisions.

By visiting and using this website, you confirm you have agreed to our Terms and Conditions and read and understood this Privacy Policy and our Cookie Policy.

This Privacy Policy describes what we do with personal information that we collect and use for the purposes of the healthcare services we provide and our own purposes (i.e., where we are a controller), such as your account information and information about how you use and interact with our Services, including information you submit to our customer support as well as certain information relating to your End Users.

From time to time, this website may also include links to other websites. These links are provided for your convenience, to provide further information or as part of the ePMP.  They do not signify that we endorse the website(s) and we have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Information about our online questionnaire

Please read the below terms and conditions, which we hope will help you to understand why we ask you to complete questionnaires throughout the online Pain Management Programme (ePMP), how we use your data, how you data is stored and destroyed, and your rights to withhold or withdraw your data.

The term 'Stockport Pain Management Service', ‘Stockport NHS Foundation Trust’, 'us' or 'we' refers to the owner of the website whose registered office is Stepping Hill Hospital, Poplar Grove, Stockport. The term 'you' refers to any user or viewer of our online questionnaires.

About Microsoft Forms

Our online questionnaires are created using Microsoft Forms. This simple, lightweight online application lets people easily create surveys, quizzes, and polls using the Microsoft digital infrastructure trusted by many businesses including NHS services.

Microsoft reports that its MS Forms product is encrypted, is HIPAA, BAA and GDPR compliant, and meets FERPA and BAA protection standards.  For more information about this product, please visit https://support.microsoft.com/en-gb/forms?ui=en-us&rs=en-gb&ad=gb. For more information about Microsoft’s privacy policy, please visit https://support.microsoft.com/en-us/office/security-and-privacy-in-microsoft-forms-7e57f9ba-4aeb-4b1b-9e21-b75318532cd9.

Cookies

Cookies are small pieces of text sent to your browser when you visit a website or online service. They serve a variety of functions, like enabling online providers to remember certain information you provide to them as you navigate between pages and use services. Microsoft products use cookies to store and honour your preferences and settings, enabling you to sign in, providing interest-based advertising, combating fraud, analysing how Microsoft products perform and fulfilling other legitimate purposes. For full details, please visit https://privacy.microsoft.com/en-gb/privacystatement.  For further information about how SquareSpace collects, stores and uses your information, please visit https://www.squarespace.com/cookie-policy

We may update this Cookie Policy from time to time. When we make changes, we’ll update the “Effective Date” at the top of the Cookie Policy and post it on our sites. We encourage you to check back periodically to review this Cookie Policy for any changes since your last visit.

Data We Collect

Stockport NHS Foundation Trust is the data controller. We are using MS Forms to collect feedback from our participants on how they are progressing through our ePMP and measure satisfaction. 

We use this data for five purposes:

Track participant progress:     By completing your questionnaire at the end of each module, your ePMP coach, Pain Management Consultant and you can better identify how your knowledge and skills in pain management are progressing. We can also identify any problems you might be experiencing either accessing or benefiting from the ePMP.

Measure participant outcomes:    This is important for ensuring you have benefitted from the ePMP and to help us plan your next pain management steps with you.

Improve the ePMP:     Stockport Pain Management Service adopts a constant improvement approach to ensure we offer ePMP participants the best possible learning experience and results.  We also want the ePMP to be helpful to everyone, including people with equality, diversity and inclusion needs and qualities. We value your feedback and use it to help us identify where the ePMP is working well and where it can be changed and improved.

Demonstrate the effectiveness of the ePMP:      Stockport Pain Management Service’s ePMP represents a new innovation in pain management education and support. The team, our managers and stakeholders have invested time, energy and money into the project. In order to keep the investments going, we are required to demonstrate whether the ePMP is effective and welcomed by the patients and their families we serve.

Storage and Destruction

The answers to your questionnaires along with any supplemental information by email or otherwise communicated will be  controlled by Stockport NHS Foundation Trust’s Pain Management Service. Data is stored on our NHS servers, which fulfil NHS and UK standards for privacy and data protection.

We will retain your data for no longer than is required for the purposes of the ePMP, and for your medical records in line with NHS data protection policies. For further information and how to access your data, please visit: https://www.stockport.nhs.uk/IG/ViewPage.aspx?p=3001

Stockport Pain Management Service ePMP and questionnaire content

We aim to provide you with the best information we can to support your needs as a visitor, pain patient or healthcare professional. We will work to ensure that the website and questionnaires provides up to date, accurate and timely information. However, neither we nor any third parties can provide warranty or guarantee as to their accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered. You acknowledge that such information and materials may contain inaccuracies or errors. Your use of any information or materials on this website is at your own judgement and risk.  It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.  If you have any questions or concerns about your ability to use the information or activities provided on this website, please first consult your healthcare professional, GP or Stockport Pain Management Service, otherwise we shall not be liable.

From time to time, this website may also include links to other websites. These links are provided for your convenience, to provide further information or as part of the ePMP.  They do not signify that we endorse the website(s) and we have no responsibility for the content of the linked website(s). Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.